Privacy Policy

Interpretation and Definitions

Interpretation

Words whose first letters are capitalized have meanings defined under the following conditions. These definitions apply whether the words appear in singular or plural form.

Definitions

• Account: A unique account created for You to access BrandMitra and its features.
• Application: Refers to the BrandMitra mobile application.
• Company: "We", "Us", or "Our" refers to BrandMitra.
• Personal Data: Any information that identifies or can reasonably identify an individual.
• Service: Refers to the BrandMitra Application, website, and related services.
• User Content: Photos, logos, product images, leader images, captions, business information, political profile information, and other material uploaded or entered by You.
• You: The individual or organization using the Service.

Information We Collect

Account and Profile Information

When You register or use BrandMitra, We may collect information such as Your name, mobile number, email address, business or organization name, designation, address, website, profile photograph, logo, and account-related details.

User Content

To create posters, reels, greetings, promotional designs, political content, business content, or other digital material, You may upload or provide photos, logos, product images, leader images, names, captions, contact details, business information, and other content.

Device and Usage Data

We may automatically collect limited technical information such as device type, operating system, app version, IP address, language, crash logs, diagnostic data, feature usage, and the date and time of Your activity.

This information helps Us maintain security, identify errors, improve application performance, and provide a better user experience.

Camera, Photos, Media, and Storage

BrandMitra may request permission to access Your camera, photos, media, or device storage only when required for features such as uploading a profile photo, business logo, product image, political leader image, or saving generated posters and reels.

Access to these features is controlled through Your device permission settings.

Notifications

With Your permission, We may send push notifications relating to generated content, account activity, service updates, promotional content, festivals, reminders, or important announcements.

You can disable notifications at any time through Your device settings.

How We Use Your Information

We may use the collected information to:

• Create, manage, and secure Your BrandMitra Account.
• Generate posters, reels, greetings, promotional content, political content, business content, and other requested designs.
• Process uploaded photographs, logos, product images, captions, and profile information.
• Store and display Your generated content and creation history.
• Provide customer support and respond to Your requests.
• Send service-related notifications and updates.
• Detect technical problems, misuse, fraud, or security threats.
• Improve application performance, features, design quality, and user experience.
• Comply with applicable legal and regulatory requirements.

Artificial Intelligence and Third-Party Processing

Some BrandMitra features may use artificial intelligence, cloud hosting, media processing, notification, analytics, storage, or other third-party service providers.

Information and User Content necessary to perform the requested feature may be securely transmitted to such providers for processing. These providers may process the information only for providing their contracted services and are subject to their own privacy and security obligations.

You should not upload confidential, unlawful, misleading, copyrighted, or third-party personal content unless You have the legal right and required permission to use it.

Sharing of Your Information

We may share information only in the following circumstances:

• Service Providers: With trusted providers that support hosting, storage, artificial intelligence generation, media rendering, notifications, analytics, security, and technical operations.
• Legal Requirements: When required by law, legal process, government authority, or to protect the rights and safety of BrandMitra, its users, or others.
• Business Transfer: In connection with a merger, acquisition, restructuring, financing, or transfer of all or part of the business.
• With Your Consent: When You have clearly authorized Us to share specific information.

Data Retention

We retain Personal Data and User Content only for as long as necessary to provide the Service, maintain Your Account, meet legal obligations, resolve disputes, prevent misuse, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect Your information.

However, no internet transmission, storage system, application, or electronic communication method is completely secure. Therefore, absolute security cannot be guaranteed.

Transfer of Data

Your information may be processed or stored on servers located outside Your city, state, or country.

By using the Service, You understand that data may be transferred to locations where data protection laws may differ from those in Your jurisdiction.

We take reasonable steps to protect information during such transfers.

Your Rights and Choices

Depending on applicable law, You may have the right to:

• Access or review Your Personal Data.
• Correct inaccurate or incomplete information.
• Request deletion of Your Account, Personal Data, or User Content.
• Withdraw application permissions through Your device settings.
• Disable promotional or push notifications.
• Contact Us regarding a privacy concern or complaint.

Delete Your Personal Data

You may request deletion of Your BrandMitra Account and associated Personal Data through the available in-app account deletion option, where provided, or by contacting Us at support@brandmitra.in .

We may retain limited information where required by law, for fraud prevention, security, dispute resolution, or enforcement of legal rights.

Children's Privacy

BrandMitra is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13.

If You believe that a child has provided Personal Data without appropriate consent, please contact Us so that We can review and delete the information where required.

Third-Party Links and Services

The Service may contain links to third-party websites, platforms, or services.

We do not control and are not responsible for the privacy practices, security, or content of third parties. You should review their privacy policies before providing information to them.

User Responsibility

You are responsible for ensuring that any photo, logo, name, political content, business information, product image, music, caption, or other material uploaded to BrandMitra is lawful.

You must have the necessary ownership, licence, authorization, or consent to upload and use such content.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date.

Continued use of the Service after an update means You acknowledge the revised Privacy Policy.